desktop technical support

Responsibilities :

• Reacting to customer uphold demands. 
• Reaching customers to discover the idea of the issue. 
• Heading out to the customer's area or associating by means of far off connection. 
• Investigating equipment and programming issues. 
• Introducing and keeping up equipment and PC peripherals. 
• Introducing and updating working frameworks and PC programming. 
• Investigating systems administration and association issues. 
• Prompting on programming or equipment updates. 
• Giving fundamental preparing on PC activity and the executives. 
• Finishing position reports and requesting supplies. 

Requirements : 

• Four year college education in Computer Science or Information Technology. 
• Demonstrated work insight as Desktop Support Engineer or Support Technician. 
• Progressed information on PC equipment frameworks, chipsets, memory modules, and peripherals. 
• Information on famous working frameworks, programming applications, and distant association frameworks. 
• Capacity to address complex equipment and programming issues. 
• Capacity to travel and work night-time when fundamental. 
• Astounding relational abilities. 
• Great composed and verbal relational abilities.

 also read : desktop technical support